Shipping policy

Shipping Policy

Last Updated: 6 February 2026

Audere Pure products are handmade in small batches to ensure freshness and quality.

---

Processing Times

Orders are typically processed within 4–7 working days.

During busy periods, processing times may be slightly longer.

---

UK Delivery

Orders are shipped via Royal Mail or courier services. Estimated delivery times will be provided at checkout.

---

International Shipping

We ship internationally where available through Shopify shipping zones.

Customers are responsible for any customs duties, import taxes or handling fees charged by their country.

---

Delivery Delays

Delivery timeframes are estimates only. Audere Pure Limited is not responsible for delays caused by postal services, customs clearance or external factors.

---

Incorrect Addresses

Customers are responsible for providing accurate delivery details. We cannot guarantee replacement or refund for orders sent to incorrect addresses provided by customers.

---

Lost or Missing Parcels

If your parcel appears lost, please contact us and we will assist in raising an investigation with the courier.